Is Your Website Really Your Website?
Learn Your Options Before You Commit
A business owner reached out after his website suddenly disappeared. He had built his aerial drone service with careful precision, spending close to $30,000 in equipment, obtaining his FAA issued Part 107 License, secured his LLC, and his website (created using a popular drag-n-drop template builder) had become the centerpiece of all his effort. Setup and paid annually.
During that same year, his bank issued a new card as his had been compromised. As the year progressed, drawing close to renewal time for his website, he received an email six-weeks prior warning that the domain and hosting renewal charge had failed. Without any alert that pending charges were coming due.
He had no sense of urgency. To him, it was merely another administrative task to be handled whenever time allowed before the six weeks expired. But before he could update his payment method that following weekend, his entire website was erased and his account login deleted without warning or a link to download any backup of his files. Overnight, the online presence he relied on to showcase his work and attract new clients was gone. Without so much as a Sorry, to see you go!
It's their tactic. They want to push you into panic, call them in a rush, so they can charge you an additional reactivation fee on top of your renewal cost. His last six weeks of service, paid in full had been stolen with no apology. The setback was more than technical, it took the wind out of a business that depended on visibility to stay airborne. Webway Graphics offered to rebuild his website, but the setback had taken its toll. He sold his equipment instead.
Local businesses choosing a web platform is not a design decision.
It is a long-term business decision.
If you want a clear explanation of your website, domain, and hosting, how true ownership works...
Call Us: (828) 351-3562 for a conversation about which platform is right for you.